Premium Features

What You Get with Premium

Track 300x More Streamers

Perfect for:

• Gaming Communities: Track all your members' streams
• Esports Teams: Monitor pro players and content creators
• Large Servers: Support hundreds of community streamers
• Multi-Game Guilds: Cover streamers across different games

Custom Identity & Advanced Features

Free Tier: Basic bot notifications Premium: Full suite of customization and analytics tools

What's Included:

Make notifications feel native to your community with custom branding and detailed insights.

Full Analytics Dashboard

Free users get the Analytics Overview tab with basic metrics: notifications sent, hours streamed, viewer hours, currently live, and a notification timeline chart.

Premium users unlock the complete analytics experience with two additional tabs: Activity (streaming patterns and heatmaps) and Streamers (leaderboard with engagement tiers).

Use Cases:

• Reward Active Streamers: Recognize Gold/Silver tier streamers with highest engagement
• Plan Events: Use heatmaps and peak hours to identify optimal streaming times
• Track Growth: Monitor how your streaming community evolves with period comparisons
• Make Decisions: Use engagement scores and viewer hours to decide which streamers to promote

Notification Cooldowns

Prevent notification spam when streamers experience connection issues or frequently toggle their stream status.

How It Works:

1. Set a guild-wide default cooldown that applies to all streamers
2. Optionally override with per-streamer cooldowns for specific streamers
3. After a notification is sent, no new notification for that streamer until the cooldown expires

Cooldown Range: 1 minute to 24 hours (1-1440 minutes)

Configuration:

• Guild Default: Set in Server Settings via the Web Portal
• Per-Streamer Override: Set on individual streamer edit pages

Use Cases:

• Connection Issues: Streamer's internet drops frequently, causing multiple "going live" notifications
• Stream Restarts: Streamer restarts OBS for technical issues
• Scheduled Breaks: Streamer takes breaks during long streams

Notification Filter Rules

Create smart filters to control when notifications are sent based on stream content.

Filter Types:

• Title Match: Send notifications only when the stream title contains (or doesn't contain) specific text
• Game/Category Match: Send notifications only for specific games or categories

Match Modes:

• Matches: Notification sent only if the pattern is found
• Does Not Match: Notification sent only if the pattern is NOT found

Example Filters:

• Only notify when title contains "Tournament" → Title matches "Tournament"
• Don't notify for "Just Chatting" streams → Game does not match "Just Chatting"
• Only notify for specific games → Game matches "Valorant|League of Legends"

Limits: Up to 5 filter rules per streamer

Configuration: Access via the Web Portal → Streamer Edit Page → Filter Rules section

Live Roles

Automatically assign Discord roles when members of your server start streaming.

What It Does:

• Detects when server members go live on Twitch
• Assigns a configured "live role" to the member
• Removes the role when they stop streaming
• Optionally sends a notification to a channel

Features:

• Whitelist Filter: Only assign to members with a specific role (Free + Premium)
• Blacklist Filter: Exclude members with a specific role (Premium only)
• Notifications: Send a message when members go live

Tier Limits:

• Free: 1 live role configuration, whitelist filter only
• Premium: 5 live role configurations, whitelist + blacklist filters

How to Upgrade

Premium is purchased through Discord Server Subscriptions - safe, secure, and easy to manage.

Option 1: Through Discord Bot

In your server, type:

/upgrade

This opens Discord's subscription flow where you can securely purchase Premium.

Option 2: Through Web Portal

1. Visit streamlinx.io and login
2. Select your server
3. Click the "Upgrade to Premium" button
4. Complete purchase through Discord

Option 3: Discord App Directory

1. Visit the Streamlinx page on Discord's App Directory
2. Select your server
3. Subscribe to Premium tier

Subscription Management

Billing

• Price: $2.99 per month per Discord server
• Payment: Through Discord (credit card, PayPal, or Discord balance)
• Auto-Renewal: Yes, but cancel anytime with no penalty
• Refunds: Subject to Discord's refund policy

Canceling Subscription

You can cancel anytime from your Discord Server Settings:

1. Open Server Settings
2. Go to Server Subscriptions
3. Find Streamlinx Premium
4. Click Cancel Subscription

What happens after canceling:

• Premium remains active until end of billing period
• After expiration, you're automatically downgraded to Free tier
• Excess streamers beyond free tier limit are deactivated (see Downgrade Process below)

Downgrade Process

When Premium expires or is canceled, you're automatically downgraded to Free tier. Here's what happens:

What Gets Changed

• Excess streamers are deactivated - Streamers beyond the free tier limit per platform are deactivated (but not deleted)
• Excess live role configs are deactivated - Configs beyond the free tier limit are deactivated (but not deleted)
• Premium features become inaccessible - Custom identity, filters, cooldowns, and quiet hours settings are preserved but cannot be used on Free tier
• Full analytics - Downgraded to Overview only (basic stats remain available)
• Queued notifications are cancelled - Pending quiet hours notifications are cancelled

What's Preserved

• Your newest streamers per platform remain active (5 per platform on Free tier)
• All excess streamers are preserved - They're not deleted, just paused (oldest first)
• Basic notification functionality
• Guild configuration and settings

Comparison: Free vs Premium

Frequently Asked Questions

Can I use Premium on multiple servers?

No, Premium is per-server. Each Discord server needs its own subscription to access Premium features.

What happens to my data if I cancel?

• 5 newest streamers per platform: Remain active and continue working (up to 15 total)
• Excess streamers: Deactivated (preserved but dormant) - automatically restored on re-subscription
• Premium features: Custom identity, filter rules, cooldowns, quiet hours are disabled
• Full analytics: Downgraded to Overview only (basic stats still accessible)
• Resubscribing: Restores premium features AND automatically restores all deactivated streamers

Can I get a refund?

Discord Server Subscriptions follow Discord's refund policy. Generally, no refunds for partial months, but contact Discord Support for special circumstances.

Do streamers need to do anything?

No! Premium features are entirely server-side. Streamers don't need to opt-in, authorize, or even know they're being tracked.

Is there a trial period?

Discord may offer promotional trials at their discretion. Check the subscription page in your server settings for current offers.

Can I upgrade/downgrade mid-month?

• Upgrade: Takes effect immediately with pro-rated charge
• Downgrade: Takes effect at end of current billing period

Why Premium is Worth It

For less than a cup of coffee per month, unlock features that transform how your community experiences stream notifications.

Ready to Upgrade?

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